PRIVACY POLICY

Last Updated: April 10, 2026

1. WHO WE ARE

This Privacy Policy describes how Ninja-360 ("we," "us," or "our") collects, uses, and protects your personal information when you use our website, services, and client dashboard.

2. INFORMATION WE COLLECT

Information You Provide

We collect information you voluntarily provide, including:

• Contact information: Name, email address, phone number, business name
• Business information: Google Business Profile details, website URL, business address
• Account credentials: Login information for your client dashboard
• Communications: Messages, emails, and other correspondence with us
• Payment information: Billing details processed through our payment provider (Stripe)

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate location
• Browser type and device information
• Pages visited and time spent on site
• Referring website or source

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and improve our visibility services
• Communicate with you about your account and services
• Process payments and manage billing
• Send service updates and relevant notifications
• Respond to inquiries and support requests
• Analyze usage to improve our website and services
• Comply with legal obligations

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We may share your information with:

• Service providers: Third parties that help us operate our business (payment processing, email delivery, analytics)
• Google: When optimizing your Google Business Profile on your behalf
• Legal authorities: When required by law or to protect our rights

5. DATA SECURITY

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you terminate your account, we will delete or anonymize your information within a reasonable timeframe, unless we are required to retain it for legal purposes.

7. YOUR RIGHTS

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise these rights, contact us at [email protected].

8. COOKIES AND TRACKING

Our website may use cookies and similar tracking technologies to improve your experience, analyze traffic, and understand how you interact with our services. You can control cookies through your browser settings.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. CHILDREN'S PRIVACY

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

12. CONTACT US

If you have questions about this Privacy Policy or our data practices, contact us: